Staffing shortages may delay 911 responses in Boone County. Boone County Joint Communications (BCJC) aims to answer 911 calls within 15 seconds, but they currently have just 54% of their budgeted staff, which translates to 28 vacancies, adding precious seconds of wait time to those in need of help. This is a national problem according to the International Academies of Emergency Dispatch (IAED).
Remember to stay on the line if you have to wait, hanging up and re-dialing will put you back to the end of the line.
Boone County Joint Communications is actively seeking applicants. Anyone interested in applying must have a high school diploma or GED, a clear criminal record, and they must pass a computer-based exam.