The Missouri Department of Revenue is making an effort to lower customer wait times in driver license offices across the state.
Starting October 1st, a wait time compliance program will be launched.
The goal is to ensure customers get in and out of DMV’s between 15 and 30 minutes.
This applies to privately-run license offices that have contracts with the state.
Failure to abide by the state’s contract time could result in punishments of the contractor losing the office.