
Jefferson City Police are moving ahead with a major upgrade to their 911 dispatch system.
The department plans to replace its outdated copper phone lines with a new fiber-based network.
Police Chief Eric Wilde says it’s part of a 10-year improvement plan that will boost speed, accuracy, and future capabilities like receiving texts and videos through 911.
The new system will also improve caller location accuracy, helping dispatchers pinpoint emergencies more like ride-share apps do.
The first year of upgrades will cost about $292,000, with funding coming from the city’s capital improvement tax not new taxpayer dollars.
The Public Safety Commission has approved the project, and it now heads to the city council for final approval.